We get plenty of questions daily on behalf of our registered clubs so we would like to answer some of them here. If your question is not anwered, please refer to your club. Click on the question you would like answered.

FAQs TO BE DISCUSSED. BELOW IS A SAMPLE FAQ.

1. How are Handicaps calculated?
2. My previous NGN scores are not on your system, how can I get them loaded?
3. How do I login?
4. How do I register games with The Golfers Card?
5. I can't delete a game that I mistakenly entered, what can I do?
6. How do I receive my new handicap card?
7. How does this new Handicap system affect clubs that are on the NGN system?
8. Clubs don't recognise me as an affiliated member, whats the problem?
9. Do I still receive Discovery Vitality points?
10. I am not able to see my name and handicap on DSTV
11. When adding a game, the drop down box does not appear giving me options to choose the club. Whats up?

I am not able to see my name and handicap on DSTV

The DSTV handicap is based on the NGN system and therefore all Golfers Card members will not be able to find their name or club. We will look at introducing The Golfers Card handicapping system to DSTV in the future. We found that the DSTV NGN handicaps were always different from the home club and away clubs, so if the DSTV system is not able to display up to the minute handicaps from our database, we will not pursue the technology offered by DSTV. We have spoken to DSTV and they have entered an exclusive contract with the NGN and will not allow any other service provider to offer that service.